Over the past year, there has been several changes in the department I work for. Management has completely changed and several people have taken stress leave. As a result, the duties of those people who are out of the office have been given to the remaining employees. It is very stressful because everyone feels overwhelmed. The department morale is extremely low but we have to hide those feelings because our top priority is the patients we see on a daily basis. I have been not been communicating my feelings of anger and being overwhelmed at all at work because I don’t feel like I will be very professional. I haven’t said anything to management about my feelings. I have kept them all internal.The strategies I’ve learned this week from The Center for Non-violent Communication have been very helpful. One strategy I plan to use is “differentiating feeling from thinking, being able to identify and express internal feeling states in a way that does not imply judgment, criticism, or blame/punishment”(The Center for Nonviolent Communication, n.d). The second strategy is Requesting what we would like in a way that clearly and specifically states what we do want (rather than what we don’t want), and that is truly a request and not a demand(The Center for Nonviolent Communication, n.d). I think these two strategies will prevent me from speaking out of anger and more effectively.
References:
The Center for Nonviolent Communication. (n.d.). The center for nonviolent communication. Retrieved from http://www.cnvc.org/

Thinking before speaking is definitely a key concept when you have all of these built up feelings. It’s almost like you have to have an internal conversation to make sure what you’re thinking about is going to come out the way you want it to. The strategy of stating what you want instead of what you don’t want is also a very good strategy. Good luck and I hope this gets resolved for you.
Hi Alycia,
I think that these strategies will certainly help you communicate your view to management effectively. Also, it is important that when speaking with management you apply the win-win approach as a result this will ensure that everybody involved in the conflict will have mutual gain.